**Privacy and Cookies Policy**

This Privacy and Cookies Policy outlines how Osa Dreamcatcher Tours, located at 220 meters south of Playa Blanca Restaurant, Puntarenas, Costa Rica, gathers, uses, and safeguards the information provided by you when utilizing our online services, including our website, mobile applications, and any other digital platforms we offer (hereinafter referred to as “Services”).

**Information We Collect**

When utilizing our Services, we may collect the following information:
– Contact information, such as your name, email address, and phone number.
– Demographic details, including your age, gender, preferences, and interests.
– Payment information, such as credit card or debit card details for payment processing.
– Location data, provided when you grant us permission to access it or when using location-based services.
– Usage information, such as your interactions with our Services, including pages visited, clicks made, and time spent on each page.

**How We Use the Information**

We utilize the collected data to:
– Enhance and refine our Services.
– Personalize your experience and tailor our offerings to match your interests.
– Process transactions and provide customer support.
– Dispatch commercial and promotional communications, with your consent.
– Fulfill our legal obligations and safeguard our rights.

**Cookies and Similar Technologies**

Our website employs cookies and similar technologies to gather insights into your online activities and enhance your browsing experience. Cookies, small text files stored on your device when you visit a website, can be session cookies (deleted upon browser closure) or persistent cookies (remaining on your device for a defined period or until manually deleted). By using our Services, you consent to the use of cookies and similar technologies as outlined in this Privacy and Cookies Policy. You may manage cookie settings in your browser and delete them at any time; however, please note that this may impact the functionality of our Services.

**Information Sharing**

We do not sell, rent, or share your personal information with third parties for commercial purposes, except when necessary for providing our Services, complying with the law, or safeguarding our rights.

**Information Security**

We employ security measures to protect your information against unauthorized access, misuse, or disclosure. However, it’s important to note that no transmission of data over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

**Changes to this Policy**

We reserve the right to update this Privacy and Cookies Policy as needed. We encourage you to periodically review this page for any changes. Your continued use of our Services after changes are posted will signify your acceptance of the revised Policy.

**Customer Rights**

As a customer of Osa Dreamcatcher Tours, you have certain rights regarding your personal data under Costa Rican data protection legislation. These rights include:

1. Access: You may request information about the personal data we hold about you.
2. Rectification: You have the right to request correction of inaccurate or incomplete personal data.
3. Erasure: In certain circumstances, you may request deletion of your personal data.
4. Objection: You can object to the processing of your personal data in certain situations.
5. Data Portability: Where technically feasible, you can request the transfer of your personal data to another data controller.
6. Withdrawal of Consent: You have the right to withdraw consent for the processing of your personal data.

For inquiries or to exercise your rights, please contact us using the information provided at the end of this Privacy and Cookies Policy.

**Contact Information**

If you have any questions or concerns regarding this Privacy and Cookies Policy or wish to exercise any of your rights, please reach out to us at info@osadreamcatcher.com.

Last Updated: March 13, 2024

By using our Services, you agree to the terms outlined in this Privacy and Cookies Policy.